Refund policy

RETURN & REFUND POLICY

We accept return requests within 30 days of delivery. Items must be unused, in their original condition and packaging, with proof of purchase.

To request a return, email ignacioagustindannunzio@gmail.com before sending the item. If approved, we will provide return instructions and the correct return address. Items sent without prior authorization may not be accepted.

Damaged, defective or incorrect items: Contact us as soon as possible after delivery with photos so we can evaluate the issue and make it right.

Return shipping: Unless the item arrived damaged, defective or incorrect, the customer is responsible for return shipping costs. Original shipping charges are non-refundable.

Refunds: Once an approved return is received and inspected, we will notify you. Approved refunds are issued to the original payment method within 10 business days. Bank processing times may vary.

Cancellations: Contact us immediately. We cannot guarantee cancellation after an order has entered processing.

Questions: ignacioagustindannunzio@gmail.com